That’s one of the most common reasons people reach out. We can walk you through how to support a loved one, what to expect from treatment, and how to start the conversation. You can also help with insurance verification while they decide.

It depends on clinical need, bed availability, and insurance authorization — not a one-size answer. On your first call we’ll give you a real timeline for your situation, including whether same-day or next-day admission is possible.

We work with most major insurance carriers. Submit the verification form on this page or call 866-864-1986 and an admissions specialist will check benefits, usually within minutes to a few hours depending on the payor.

Medically supervised detox, residential inpatient, and outpatient programs (including options that may include telehealth). We’ll help match the right level of care after a clinical assessment.

Yes — when someone is ready, we move quickly. Call 866-864-1986 and our admissions team can often begin the process the same day. We’ll walk you through what to expect and help coordinate everything so the transition is as smooth as possible.

Please note that all admissions are scheduled by phone; we are not able to accommodate walk-ins.

Our Roseville campuses include residential and outpatient locations. Primary admissions contact address: 920 Reserve Drive, Suite 180, Roseville, CA 95678. Ask admissions which campus fits the recommended level of care.

Have insurance card (if any), photo ID, and a list of current medications ready. We’ll complete a confidential assessment, review coverage or payment options, and map next steps — including medically supervised detox when withdrawal risk requires it.

No. Detox helps the body stabilize safely under medical supervision. Rehab (residential or outpatient) addresses the behavioral, emotional, and clinical work of recovery. Many clients begin with detox, then step into the next level of care with us.